Senior partner Lilian Chiang recently featured in a cover story for Hong Kong Lawyer.
Titled, “Face to Face with Lilian Chiang,” the interview covered how to build a successful practice and also touched on mentoring, gender diversity issues, and how Brexit and the US Presidential election results may impact local and regional markets.
Some highlights are featured below:
On building a successful practice: “Relationships have greatly mattered, and I really enjoy interacting with clients. Helping them find solutions and solving their problems is very satisfying and over the years, many of my clients have become my personal friends.”
On facing challenges: “Occasionally, clients can be unreasonable. It’s a challenge to manage their expectations and it’s not easy. I always practise open and direct communication. It’s better to be upfront and achieve your task properly rather than take short-cuts. Conveyancing has become an extremely competitive area after scale fees were abolished but we don’t compromise our standard or the quality of our work for revenue.”
On the most pressing issues facing the legal profession today, Lilian responded: “For conveyancing in Hong Kong, the issue is the lack of new blood. It is not a popular discipline for new qualifiers and there aren’t many lawyers entering the property practice these days because the competition for fees is fierce. Conveyancing is also not an easy practice as you need to have a wide breath of knowledge to be an effective conveyancing lawyer. The conveyancing practice in Hong Kong has seen the most significant claims and the size of the transactions leaves no room for error.”
And when it comes to Trumps election win, she commented: “The effect remains to be seen. What I will say is that, due to globalisation, the world is much smaller than before. It will definitely impact Hong Kong. If Trump follows through on his presidential campaign rhetoric on unfair trade practices and implements protectionist measures, it will be detrimental to Hong Kong economically.”
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