Responsibilities:

• Handle queries from secretarial staff/fee earners regarding client payment status upon request
• Send unpaid bills listing to secretarial staff/fee earners on requested basis
• Assist in monthly reports (debt & provision summary, WIP balances, etc) for Hong Kong to management
• Make telephone call to clients, send reminders for bills recovery
• Review and clear long aging disbursement/WIP/unpaid bills/client money
• Work closely with fee earners on dispute resolution
• Other duties as appointed by the line manager

Requirements:

• University graduate processes Accounting degree or equivalent qualification
• At least 5 years relevant experience working independently with an multicultural environment
• Mix of supervisory and hands-on skill required
• Good command of written and spoken English and Chinese (Cantonese and Mandarin)
• Proficient in PC operations, MS Office applications, Chinese Word Processing
• Strong numerical sense, efficient and work well with all level of people
• Initiative, highly driven and organized

Requirements:

• Diploma or above in Accounting or related discipline  
• At least 3 years relevant experience in sizable companies or professional services industry
• Good command in both English and Chinese languages
• Proficient in using MS applications especially in Excel and accounting software, preferably has experience with 3E system
• Attention to detail, organized, hardworking, responsible, self-motivated and able to work under pressure
• Immediately available

We are looking for an Assistant Human Resources Manager to provide valuable guidelines on how to manage, evaluate and retain employees.

This role is responsible for, but not limited to research performance evaluation methods and designing company policies. To be successful in this role, you should have an academic and professional background in HR, along with good understanding of labor legislation.

Responsibilities:

• Research and recommend performance evaluation methods (e.g. employee appraisal systems)
• Design and help implement company policies
• In-charge of visa applications and renewals
• Deal with practising certificates of all professional bodies
• Conduct internal surveys to gather employee feedback and identify areas of improvement
• Suggest new HR technology solutions to improve day-to-day operations (e.g. HR softwares)
• Monitor key recruiting metrics, like turnover and retention rates
• Address employee requests and potential issues (e.g. grievances)
• Assist in organizing employer branding initiatives
• Act as the point of contact for all relevant parties: - e.g. employees and other HR team members

Requirements:

• Minimum 8 years of all-rounded experience in Legal industry is preferred
• Proven work experience as an HR Advisor, HR Consultant or similar role
• Well-versed in both HK employment ordinance, tax regulations and law society regulations
• Ability to design clear and fair company policies
• Excellent interpersonal and communication skills
• Problem-solving attitude
• Degree in HRM or any related disciplines

Responsibilities include but are not limited to the following:

• Be the firm’s point person on all matters relating to branding, marketing and communications
• Oversee and develop content for internal and external communication platforms / channels
• Oversee and develop crisis management and other key communications projects
• Support the business development team on major pursuits and business development activities
• Oversee and develop submission strategy for all legal directories and awards opportunities, and coordinate related activities, including calendar, timelines, templates, and process documents for all submissions
• On-going promotion of the firm’s accomplishments across all internal and external channels (website, intranet, firm brochures, social media etc.)
• Ensure all marketing communications initiatives are integrated and optimised across all channels and supports the overall firmwide goals, strategy, values and brand
• Oversee production, coordination and proof reading all marketing materials including brochures, technical guides, legal briefings, newsletter campaigns, capability descriptions, bios, press releases and other collateral
• Keep up to date with trends in the market to proactively look for opportunities for campaigns and suggest to partners
• Manage relationship with external agency and vendors professionally and with high efficiency in delivering results
• Be the first port of call for media enquiries and build relationships with key target trade and national press and help spokespeople build and maintain their relationships
• Ensuring communications are consistent with Deacons’ TOV and style
• Custodian and brand ambassador of the Deacons corporate identity
• Overall editor of our internal news channel, ‘What’s new’, sharing news stories and successes
• Conduct marketing communications training internally for lawyers (e.g. media relations, social media, effective writing)
• Collaborate with business development practice group team members to ensure they have measurable PR and communications objectives as part of their BD plans

Key skills and requirements

The successful candidate will be tenacious, and must have the ability to advise, persuade and influence senior partners.

• Degree educated; further professional qualification would be advantageous
• Five or more years’ relevant experience (preferably in professional services)
• Exceptional writing and editing skills in English is essential
• Spoken and written Cantonese and Mandarin preferred but not essential
• Excellent attention to detail and the ability to create clear and concise messages intended for a sophisticated business and legal audience
• Project management skills, with ability to take initiative, set priorities and see projects through to completion
• Strong organisational and time management skills
• Build effective working relationships and communicate effectively within the team and with partners across different practice areas
• Have a confident and diplomatic style with the ability to influence partners
• Agile working to respond to changing priorities and juggle high volume and working under pressure

Report to: IT Client Services Manager

Scope:

As a member of the IT Service Centre support team this role is key to helping provide Deacons staff with a quality IT support service. They will provide 1^st and 2^nd line support to our internal customers. They will either help resolve the issue in a timely fashion or escalate the problem to other teams within ISD as needed. They must bring major issues to the attention of the ITSC Manager as needed. The person filling this role must be a good communicate and a good listener who takes time to understand the users problems before recommending a solution. They must be able to understand the users’ issues and provide accurate advice to assist.

We aim to make the role varied and exciting by ensure that at times the successful candidate is asked to get involved in other activities including developing helpdesk procedures, SOP, and other project work. Training and development to help the candidate progress in their career will be provided.

Responsibility:

To provide 1^st and 2^nd line support to our internal customers, and escalate issues to other teams as required. This will include activities as follows:

• 1^st line and 2^nd line support to internal users
• Help other ITSC members resolve calls or decide if the call needs further escalation
• Keep the ITSC Manager and other management informed of any unusual issues or trends
• Provide guidance to users on ‘How do I’ questions
• Escalate calls to 3^rd level team as required making a decisions as to which team to escalate this to
• Help produce KPI to understand support issues and trends
• The successful candidate will get involved in project introducing new technology to the firm and other stretch targets as assigned by their manager

Skills Required:

The successful candidate will display the following attributes:

• Had relevant experiences will be an advantage
• Fresh graduates will be considered
• Good communication skills
• The candidate must be very customer and service orientated
• Pro-active at exploring the capabilities of existing products in use at Deacons
• Willing to self-teach and use time effectively.
• Strong knowledge of Microsoft Office 2013
• Good knowledge of Windows 10
• Knowledge of the following products will also be an advantage:Strong English and Cantonese speaking skills
• Worksite
• Document management systems
• Workshare
• Blackberry
• Citrix
• Spoken Mandarin skills would be an advantage
• Excellent troubleshooting skill
• Very good person skills. The candidate must be able to relate to the issue the users has and help ensure they get a satisfactory resolution