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Our business services team is integral to the firm’s success. We aim to deliver excellent client service and are always looking for talented individuals with the ability and commitment to help us achieve this goal.

Deacons offers exciting career prospects for professionals to work alongside our leading team of lawyers in a wide range of fields including:

 

Accounts 

The accounts team plays a vital role in ensuring the smooth running of the firm’s business, protecting our financial assets, and managing day-to-day billing and administration of client accounts, as well as ensuring we comply with all necessary regulatory and statutory requirements.

 

Human Resources & Administration

Our people define us so it is essential that we continue to attract, develop and retain the best. Deacons’ Human Resources team plays an important role in ensuring that we achieve this, providing operational support in relation to talent management and employee relations, as well as managing rewards, resourcing, and training programmes. Meanwhile our Administration team is what keeps the firm’s business running smoothly, taking care of premises, messenger services, mail, catering and client conference facilities.

 

Information and Library Services

Our team of dedicated Information and Library Services professionals manages the firm’s all important legal and business information resources, including both printed and online material. They work closely with our lawyers to assist in complex legal research and support our business development initiatives.

 

Information Technology

Our IT experts provide high quality, high speed systems and solutions allowing us to deliver a first class service to our clients. We rely on our IT team for infrastructure and service delivery, as well as customer support. Our aim is to be the most technologically advanced firm in Hong Kong, so we are always keen to hear from IT professionals with the skills to help us achieve this.

 

Business Development

Our Marketing & Business Development team plans, develops and implements strategic business development activities and firmwide initiatives, such as our sector and client care programmes. The team also plays an exciting role in managing the firm’s internal and external communications, client and industry events, intelligence gathering and CRM, as well as promoting the firm in Hong Kong and internationally.

If you want an exciting and dynamic career at Hong Kong’s leading independent law firm and believe you have what it takes to be a successful member of our team then we would be delighted to hear from you. Please contact hresources@deacons.com for more information about career opportunities at Deacons or click on the link below for details of our current vacancies.

 

How to apply

Please send your full CV either by post to

The Head of Human Resources Department 

Deacons
5th Floor, Alexandra House
18 Chater Road
Central
Hong Kong 

or by email to "hresources@deacons.com"
or to private fax: +852 2810 9126. 

We will only consider applicants who apply directly to our firm and not through recruitment agencies. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only. Applicants who do not hear from us within 4 weeks may consider their applications unsuccessful and the applications will be destroyed within 6 months.

CURRENT POSITIONS AVAILABLE

Responsibilities:

  • Handle queries from secretarial staff/fee earners regarding client payment status upon request
  • Send unpaid bills listing to secretarial staff/fee earners on requested basis
  • Assist in monthly reports (debt & provision summary, WIP balances, etc) for Hong Kong to management
  • Make telephone call to clients, send reminders for bills recovery
  • Review and clear long aging disbursement/WIP/unpaid bills/client money
  • Work closely with fee earners on dispute resolution
  • Other duties as appointed by the line manager

Requirements:

  • University graduate processes Accounting degree or equivalent qualification
  • At least 5 years relevant experience working independently with an multicultural environment
  • Mix of supervisory and hands-on skill required
  • Good command of written and spoken English and Chinese (Cantonese and Mandarin)
  • Proficient in PC operations, MS Office applications, Chinese Word Processing
  • Strong numerical sense, efficient and work well with all level of people
  • Initiative, highly driven and organized

Requirements:

  • Diploma or above in Accounting or related discipline  
  • At least 3 years relevant experience in sizable companies or professional services industry
  • Good command in both English and Chinese languages
  • Proficient in using MS applications especially in Excel and accounting software, preferably has experience with 3E system
  • Attention to detail, organized, hardworking, responsible, self-motivated and able to work under pressure
  • Immediately available

Responsibilities:

  • to assist in organising recruitment events, including logistics arrangement and preparation of marketing materials
  • to maintain and update records of job applicants
  • to consolidate and file recruitment records
  • to arrange job interviews and assessment meetings
  • to assist in updating marketing materials, intranet sites and other resources as and when required
  • to provide clerical support and event support

Requirements: 

  • Undergraduate Degree in Human Resources Management or related discipline
  • Attention to detail and accuracy
  • Self-motivated team player, organised and has a commitment to results
  • Ability to maintain confidentiality and discern sensitivity issues
  • Good communication skills in both English and Chinese languages
  • Proficient in PC skills, such as MS Word, Excel, PowerPoint and Chinese word processing
  • Immediate availability is definitely an advantage

Report to: IT Client Services Manager

Scope:
As a member of the IT Service Centre support team this role is key to helping provide Deacons staff with a quality IT support service. They will provide 1st and 2nd line support to our internal customers. They will either help resolve the issue in a timely fashion or escalate the problem to other teams within ISD as needed. They must bring major issues to the attention of the ITSC Manager as needed. The person filling this role must be a good communicate and a good listener who takes time to understand the users problems before recommending a solution. They must be able to understand the users’ issues and provide accurate advice to assist.

We aim to make the role varied and exciting by ensure that at times the successful candidate is asked to get involved in other activities including developing helpdesk procedures, SOP, and other project work. Training and development to help the candidate progress in their career will be provided.

Responsibility:
To provide 1st and 2nd line support to our internal customers, and escalate issues to other teams as required. This will include activities as follows:

  • 1st line and 2nd line support to internal users
  • Help other ITSC members resolve calls or decide if the call needs further escalation
  • Keep the ITSC Manager and other management informed of any unusual issues or trends
  • Provide guidance to users on ‘How do I’ questions
  • Escalate calls to 3rd level team as required making a decisions as to which team to escalate this to
  • Help produce KPI to understand support issues and trends
  • The successful candidate will get involved in project introducing new technology to the firm and other stretch targets as assigned by their manager

Skills Required:
The successful candidate will display the following attributes:

  • Had relevant experiences will be an advantage
  • Fresh graduates will be considered
  • Good communication skills
  • The candidate must be very customer and service orientated
  • Pro-active at exploring the capabilities of existing products in use at Deacons
  • Willing to self-teach and use time effectively.
  • Strong knowledge of Microsoft Office 2013
  • Good knowledge of Windows 10
  • Knowledge of the following products will also be an advantage:Strong English and Cantonese speaking skillsSpoken Mandarin skills would be an advantage
    • Worksite
    • Document management systems
    • Workshare
    • Blackberry
    • Citrix
  • Excellent troubleshooting skill
  • Very good person skills. The candidate must be able to relate to the issue the users has and help ensure they get a satisfactory resolution

As Hong Kong’s own world-class law firm, Deacons advises some of the world’s best known companies and financial institutions, as well as businesses and individuals in Hong Kong and the PRC, on their most significant and complex matters. We combine a strong tradition of client service with a pioneering, cosmopolitan outlook and offer the wide range of advice that you would expect from Hong Kong’s leading independent law firm.

As part of a dynamic marketing team, you will support our digital and marketing communications initiatives by delivering a consistent brand experience through creating graphic design solutions to clients and stakeholders across the firm. You will also help with managing the website, social media platforms and coming up with innovative digital solutions to ensure the firm is at the forefront of digital marketing developments. On any given day, you will work with subject matter and domain experts on impactful projects across a variety of media including branded social and digital campaigns, in-depth reports, thought leadership, and other kinds of collateral that tell our brand story. If you are a detail-oriented creative with a drive to meet deadlines and provide excellent customer service, we want to talk to you. 

Responsibilities include but are not limited to the following:

Digital

  • Continually post, review and actively manage the website (with news, publications and events) and other online channels
  • Proactively review, repurpose and promote existing content such as news and briefings for different communication channels including social media platforms
  • Data analytics - Monitoring and measuring the results of digital activity by analyzing and reporting on the web statistics
  • Provide creative ideas for new technologies and digital marketing developments and trends
  • Plan, monitor and maintain ongoing company presence on social media
  • Be actively involved in SEO efforts (keyword, image optimization etc.)
  • Designing/updating marketing collateral using InDesign and Adobe Illustrator

Creative

  • Bring the latest creative graphic design skills and techniques that inspire our internal and external audiences to take action
  • Work both independently and as part of the marketing team to deliver consistent and effective designs across a variety of marketing collateral, including ads, brochures, charts/infographics, pitch materials, newsletter, fact sheets, and other print and web media
  • Follow all firm and department processes and tools to support different levels of creative needs in a budget-conscious environment
  • Demonstrate strong layout and design skills, acute attention to detail, and self-motivation 

Marketing Communications

  • Maintaining brochures, technical guides and other marketing collateral
  • Ensuring internal communications content is promoted through key channels including noticeboards, intranet, and via email to key people.
  • Custodian and brand ambassador of the Deacons corporate identity
  • Project manage video production
  • Managing the digital library
  • Ensuring best practice procedures and guidelines for marketing and corporate communication materials including with respect to LLP compliance, visual identity, PR WIP and press book

 

Key skills and requirements

  • Advanced proficiency in Adobe Creative Suite (Acrobat, Illustrator, InDesign, and Photoshop) as well as Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications
  • Demonstrate ability using research insights and trends to continuously find design inspiration and bring creative concepts to life
  • 3 years of proven experience in digital marketing and graphic design or similar role
  • Experience with social media channels (including LinkedIn, WeChat, YouTube etc), website content management tools, Google Adwords and SEO/SEM
  • Ability to work collaboratively with multi-disciplinary teams on multiple projects
  • Excellent spoken and written skills in English and Cantonese
  • Strong attention to detail
  • Positive and inclusive attitude, serving as a proponent of the marketing team structure within the firm
  • Skills and experience in creative content writing with good social media photography skills
  • Demonstrable office management/organisational experience
  • Knowledge of Vuture preferred but not essential
  • A problem-solving approach and an ability to prioritise and manage competing deadlines
  • Proactive personality, enthusiastic in digital trends and have a "can-do" attitude to face problems  

We invite applications for a position as Billing Executive in IP Administration Group.

  • Preparing and drafting bills for approval, finalizing and sending approved bills to clients for payments
  • Maintained all data and matter files properly on Elite/Inprotech and BTMA/DHK systems
  • Secondary graduate or above
  • Relevant experience with accounting/e-billing systems, well versed in MS Word, Excel and Chinese Word Processing
  • Good command in both the English and Chinese languages
  • Organized and self-motivated
  • Willingness to learn and proactive
  • Willingness to work overtime

Are you a creative, high-energy, marketer who thrives in professional services environments? Do you love working with smart, dynamic, collaborative teams? This may be the opportunity for you!

Deacons has an exciting opening for an experienced and enthusiastic Senior Marketing professionalwho is ready to be challenged. Your primary role will be to contribute to the development, implementation and ongoing support of Deacons’ firmwide marketing and business development activities. Working closely with partners and other key members of the team, you will play a fundamental role in delivering the marketing strategy, and provide thorough and proactive support for firmwide communications, events, creative design and social media strategy.

You will also be responsible for high-quality content management, drafting targeting and customized content, market and company research and project management.

You will work under the direction of the Head of Business Development and Marketing and will contribute to management of activities and mentoring or other members of the team who support the department.

Background of Deacons

Deacons is Hong Kong's own world-class law firm, providing an extensive range of legal services to local and international corporations. With over 165 years of experience in providing legal services, our clients are assured of the integrity and stability of one of the region’s oldest and most respected law firms.

Managing a team, your responsibilities include but are not limited to the following:

Branding strategy and team management

  • Manage a team of talented marketers in advancing thought leadership, securing new leads and building a strong brand for Deacons
  • Able to creatively engage with clients and other stakeholders in identifying growth sectors and practice areas
  • Construct and implement effective marketing plans to uphold brand image and deliver impactful marketing campaigns
  • Drive innovative activities to enhance campaign exposure in the cluster environment

Marketing communications, content and events management

  • Work with partners and the communications team on relevant media and PR opportunities
  • Support the development and production of content marketing
  • Provide advice on targets, invitations and programmes for events and conferences
  • Plan and support on seminars, events, external conferences, client meetings and client entertainment, liaising with the central events team where necessary
  • Post-conference support including maintenance of conference programmes and delegate information, capturing data on potential contacts and follow-up
  • Identify relevant sponsorship and advertising opportunities

Marketing process improvement

  • Contribute ideas to setting up and improving processes and systems within the BD team and take responsibility for such projects
  • Ensure suggested marketing and BD activities reflect the best return on investment for the firm

Client intelligence activities

  • Undertake research and analysis of clients and markets to assist business development activities for new business meetings (including international aspects)
  • Keep abreast of client and industry issues to enable proactive identification of business opportunities
  • Support cross-selling opportunities with practice groups and partners, connecting the dots between clients’ business needs and firm’s offering

Requirements:

  • Degree, preferably in Marketing / Business or related disciplines
  • 8+ years’ marketing or business development experience
  • A knowledge or work experience in the professional services industry is desirable
  • Fluent English language speaking and writing skills are required
  • Cantonese / Mandarin spoken language skills, and simplified / traditional Chinese writing skills are desirable
  • Excellent organisational and multi-tasking skills
  • Think creatively and has enthusiasm to perform the job at a high level
  • Establishes rapport well and is a good listener; can collaborate comfortably with partners and team members both inside and outside of the firm
  • Willing to take action and be highly productive in dynamic, high-pressure situations
  • Strong project management skills, laser-like attention to detail and a focus on efficiency
  • Self-starter, proactive and able to work on own initiative with minimal supervision
  • Strong communication, presentation and inter-personal skills
  • Strong technical knowledge, computer skills and experience with the use of marketing systems and tools including Microsoft Office Suite (Word, PowerPoint and Excel), Google analytic, InterAction (CRM Software) including Vuture (Broadcast Email and Event Registrations Suite), and other marketing systems
  • Given the nature of the role, candidates must have a willingness to work irregular hours if and when required